Best Online Rent Payment Service for 2019 [Top 7 Reviewed]

Best Online Rent Payment Service for 2019 [Top 7 Reviewed]

6 minutes Last Updated: 02/26/2019 Author: Jaleesa Bustamante

There are countless tools online that you can use to have your tenants pay rent. These services will help you easily streamline your property management.

In today’s age of rapidly developing technology, everyone is going paperless. If you manage a rental property, you should consider doing so too. Having your tenants pay rent through an online payment service.


  • It’s free
  • Very simple to use and has a streamlined interface
  • Email notifications keep both parties informed at all times
  • Using multiple bank accounts makes it adaptable to your business size
  • You can manage all tenants at once
  • You can add utility bills to the payment as well
  • Ability to export rental payments for bookkeeping
  • Landlord dashboard to reconcile tenant payments
  • Tenant dashboard to track rent payments
  • Document sharing for leases and moving checklists
  • Marketing help for rental units
  • Internal rental application
  • Free applicant screening with background and credit checks
  • Renters insurance options for tenants
  • Landlord expense tracking
  • Ability to request maintenance
  • Payments are a bit delayed (2-day process) landlords can pay a $2.99 additional fee per unit per month if they want bank account transfers to be in their account more quickly
  • No way to refund a payment
  • Doesn’t offer an app specialized for landlords/property managers
Payment Methods Accepted:
Credit cards, debit cards, and automatic withdrawal from bank accounts
Ability to Add Late Fees:
Automatic and one-time

Our Review

Overall, Cozy is the best choice online rent payment service for landlords. Not only is it very user-friendly, but it’s also free of charge. In addition to the rent payment feature, Cozy also offers a wide variety of other helpful resources to streamline your rental business.


  • Super simple to use
  • Affordable (free for the first unit)
  • Has secure login for tenants
  • Work order tracking lets tenants make requests
  • Has great customer support
  • Allows for payment customization so tenants can make one-time payments if needed
  • You can add utility bills to the rent payment as well as credit the tenant in the event of a rent reduction
  • Ability to export rental payments for bookkeeping
  • Allows document sharing for leases and more
  • Internal rental application
  • Applicant screening including background and credit checks, with landlord option to cover or charge
  • Welcome kits for tenants available to send for an additional fee of $39.99/each
  • Certain features cost extra
  • Doesn't allow vendor ACH payment yet
  • No accounting services
  • Should have more customization
  • No ability to buy renters insurance
Payment Methods:
Credit cards, debit cards, and automatic bank withdrawals
Late Fees:
For payment, email/site dashboard

Our Review

Avail is a good option for landlords looking for a basic property management software. It offers you all the fundamental features you need to effectively manage a small portfolio of rental units. It’s also very easy to use and markedly cheaper than other services on the web.


  • Easy to use
  • Has a few different affordable payment plans ranging from $0 to $19.99
  • Fast processing and guaranteed security
  • Amazing customer service
  • Offers automatic withdrawals from bank (recurring payments feature) and notifications for tenants before and after automatic payment occurs.
  • No automatic recordkeeping
  • Does not let you credit tenants
  • No ACH transfers
Payment Methods:
Credit cards, debit cards, and bank transfers
Late Fees:
For payment, email

Our Review

This platform offers tenants the options of paying with eChecks, credit cards, and even cash. Tenants can log on to make individual payments or schedule recurring automatic payments. Payments can also be made over the phone. Landlords can expect to receive the money the same day too. In addition, PayYourRent builds a rent payment credit history and reports the information to both TransUnion and Experian.


  • Provides a variety of features that make it easy for tenants to pay rent
  • Gives accounting help to landlords
  • PayPal and Stripe integration available
  • Affordable payment plans
  • Free for up to 75 units
  • Fast transfers
  • Automatic bank withdrawal options (with a paid plan)
  • You can add utility bills
  • Ability to credit tenants
  • Tenants can pay via mobile app
  • Offers a full accounting package
  • CH transfers are only available through a paid plan
  • Have to enter a lot of information manually
Payment Methods:
Credit cards, debit cards and bank transfers (only available through a paid plan)
Late Fees:
Immediate email notifications of payment

Our Review

Overall, TenantCloud is the best option for landlords who would like to use PayPal or Stripe. All of the helpful property management features are available for free, so if you have a relatively small portfolio, you can enjoy all of the benefits at no cost. Although both Cozy and TenantCloud are free, TenantCloud offers more property management features (though they are a bit complicated).


  • Offers lots of payment methods, including cash, unlike the other providers listed
  • Serves landlords with large portfolios (offering unique abilities like scheduling apartment showing and tracking renter violations)
  • Easy to use
  • Allows one-time payments
  • You can add utility bills
  • Allows you to credit tenants, as long as they don’t pay through retail cash payments
  • Tenants can pay with any device
  • Provides roperty accounting & reporting
  • 1099 tax filing ability
  • Offers work order tracking
  • Provides tenant application & screening services
  • Has document storage capabilities
  • A bit expensive compared to other sites
  • Slow customer service response
Payment Methods:
credit cards, debit cards, bank transfer, and retail cash payments
Late Fees:
Immediate dashboard notifications

Our Review

Even though Buildium is more expensive than other online services, it offers a variety of features that other sites lack. One of the aspects we like best about Buildium is its payment flexibility. It is one of the only sites that accept cash payments and it allows tenants to pay from any device. Buildium is also streamlined and easy to use, so you can be sure that all of your rental units are managed properly.


  • Has a focus on reducing defaults and evictions
  • Offers a “RentDeduct” feature to help tenants that struggle with poor credit histories
  • Provides early results for tenant job loss in the RentDeduct program
  • Automatic withdrawals available from banks and paychecks
  • No additional features that are markedly unique or helpful
  • Charges 1.9% for RentDeduct, which automatically deducts the rent payment from tenants’ paychecks
  • You can’t set up one-time payments, add utility bills, or credit tenants
Payment Methods:
Credit cards, debit cards, bank transfers, e-checks, and automatic paycheck deductions
Late Fees:


Our Review

SparkRental is designed to aid landlords with a more challenging tenant base. It helps to guarantee that rent payments will be paid in full and will notify you of any changes in the tenant’s financial situation. This means you will have ample time to make adjustments in order to continue collecting rent effectively. The best part of all, ACH transfers are free.


  • It’s free to use; for extra fees, you can unlock a variety of legal forms or background and credit checks run by TazWorks
  • Easy to use and always being updated/streamlined
  • Great customer service
  • Affordable, customizable plans available
  • Rent is deposited in two business days
  • Multiple tenants can split payments across their own accounts
  • Ability to set up automatic late fees
  • Free credit reporting
  • Provides bank-level security
  • Payment details are a little confusing
  • Charges $1.95 for ACH to both the tenant and landlord every time
Payment Methods:
credit cards (2.9% fee), debit cards (2.9% fee), and bank transfers (free)
Late Fees:
Automated reminders

Our Review

Rentler, like Cozy, is free and offers an assortment of property management resources. It also offers some of the fastest and most affordable ACH transfers, which some landlords will greatly appreciate.

Don’t see what you’re looking for, or still have questions left unanswered?

How to Choose an Online Rent Payment Service

When looking at the variety of online rent payment services available, there are certain factors that you should consider:

Why You Should Have Tenants Pay Online

Pretty much everybody has some sort of electronic device — whether it’s a computer, tablet, or mobile phone. Mostly everything is done online since it’s hassle-free, easy, and paperless. Having your tenants pay rent online will streamline the payment process and make it easier on both you and your tenant. This way, all of the payment information is in one place and you don’t have to deal with receiving mail, cashing checks, or processing direct deposits.
Here’s a breakdown of the benefits offered by online rent payment services:

Just like with anything, there are some downsides to having your tenants pay rent online. Remember, sometimes online rental payments aren’t the best option. It all depends on you and your tenant. For instance, if you have an elderly tenant who prefers to pay in cash or by check, you should consider accommodating them. Although, in today’s day and age, online payment will most likely be your tenant’s preference.

Don’t see what you’re looking for, or still have questions left unanswered?

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