Ease of Use
Everyday usage and multiple users
This smart lock should be fairly easy to use—it offers access via Bluetooth and Wi-Fi (if bridge is purchased separately), and allows for a physical key, access code entry (if keypad is purchased separately) and true remote access via the app (or text!) if the bridge is also purchased separately.
However, multiple users reported issues with the app itself, the lock’s ability to remain consistently connected to Wi-Fi, and it was also noted that several features (such as hands-free unlocking) don’t work consistently.
This lock was not currently available for purchase at the time of this article, and it’s unclear what software updates may be on the horizon to address some of the reported issues.
For those reasons, we gave the Lockitron smart lock a 6.5/10 in the ease of use category.
Smart Home System Integration
Which systems is this smart lock compatible with?
This smart lock works with IFTTT-enabled devices, and is also compatible with ring doorbells.
Because this smart lock is compatible with ring, and works with IFTTT devices but not other smart home systems, it gets a 6/10 here.
Ease of Installation
After removing your door’s old deadbolt, you’re ready to begin installing your new lock.
There are only a few steps, which we list below to help you make your buying decision.
- Install the new deadbolt and strike plate that come with this lock
- Next, install the exterior portion of the lock to the door.
- Then install the mounting plate.
- Next, install the interior housing.
- Finally, add the batteries and install the battery cover.
This is a one-person job, and because of how simple it is, and how easy the video instructions are to follow, this lock gets a 10/10 on installation.
Robustness of the App
What the app can do and how easy it is to use
The Lockitron smart lock app allows for true remote access if you purchase the optional Wi-Fi adapter. The app is free and works with both Android and iPhones.
With the app, you have the ability to add/remove users, see the lock’s usage history, and lock or unlock or unlock the door remotely. You can also see the lock’s status.
However, many users have reported connectivity issues, loss of the location feature (to unlock the door when your phone is nearby), inability to add users or access the lock when a user has been added, and lack of tech support when questions with the app or lock arise.
It was unclear whether or not the app was still being supported at the time of our article.
Because you can only use the Lockitron smart lock app, which has less functionality than some apps, and has been reported to be inconsistent with reliability, the Lockitron smart lock gets a 6/10 in this category.
How this smart lock opens the door
If you purchase the lock by itself, you can unlock the door remotely as long as you’re in Bluetooth range. If you purchase the additional wi-fi bridge, you can lock or unlock the door remotely from anywhere.
You can also use a physical key to lock or unlock the door.
If you choose to purchase the separate keypad, you have the additional option of using an access code (while still being able to use a physical key or the app for remote access).
Because this lock does offer several options for getting in, but some items must be purchased separately to access them all, the Lockitron smart lock gets a 7/10 in this category.
This lock retails for between $99 and $179, depending on whether you choose to add a wi-fi bridge ($179) or the optional keypad ($149) which also has a place for a physical key.
If you’d like the bridge, lock, and keypad, it will cost a total of $228.
While not a bad deal, there are other locks on the market that hover around the $200-$250 mark and offer many additional features that the Lockitron smart lock does not, such as built-in Wi-Fi or z-wave technology.
Again, at the time of this article, the lock was listed as out of stock on the manufacturer’s website with no indication of when (or if) the lock would be available again, and it appears that the only way to purchase the lock is through the manufacturer (at this time).
It does not appear that this lock is available for purchase any longer.
The lock is fairly simple to use and does offer keypad access when purchased separately, but the lock doesn’t integrate with many smart home devices/systems, and has multiple known issues, so it gets a 6.5/10 in the value category.
Remote Connection Type
Wi-Fi, Bluetooth, or Both?
Without the optional wi-fi bridge, this lock uses Bluetooth to connect to your phone. If you purchase the additional bridge, you will also have wi-fi connectivity and true remote access to your lock.
Because you have the option of adding wi-fi and can use Bluetooth, we gave the Lockitron smart lock a 7.5/10 here.
The Lockitron smart lock uses four AA batteries. According to the manufacturer, these should last about eight months before needing to be replaced.
There’s a low battery warning on the lock itself, which is a series of additional beeps that can be heard when locking or unlocking the door.
We balanced the cost of replacing four batteries at once against the frequency of replacement and the low-battery warning feature, and gave this smart lock a 7.5/10 in this category.
Lock attachment or full lock?
This is a complete locking system and comes with a full deadbolt assembly. This is considered to be the safest type of smart lock when compared to those that simply attach to an existing lock.
It received a 2 rating from ANSI, which means it’s a strong lock, but not the strongest, which would be a 1 rating.
Because of the good safety rating for this lock, and the fact that it’s a full locking system, we gave the Lockitron smart lock an 8.5/10 here.
Keys or Completely Keyless Entry?
This lock gives you both options. You have remote access through your phone (within Bluetooth range or over wi-fi with the optional wi-fi bridge).
If you choose to purchase the optional keypad, you can also use an access code to unlock the door.
We gave this lock an 8.5/10 for offering both keyless and physical key entry methods, and offering the option of access code entry, as well, though that must be purchased separately.
This lock has a one-year limited warranty that covers defective parts or workmanship.
Other smart locks on the market, however, come with two- or three-year limited warranties on the electronic components and limited lifetime warranties on the finish and mechanical parts.
Because of the lackluster warranty, the Lockitron smart lock earns itself a 6.5/10.
You have the ability to control your lock through text, but you must have the optional wi-fi bridge for this to work.
An optional keypad is available separately if you’d prefer to have the added flexibility of using access codes along with a key and remote access via the app or text.