Complete Guide to Property Management Certification & Courses

Complete Guide to Property Management Certification & Courses

Last Updated: January 13, 2023 by Cameron Smith

Property management organizations are important associations that provide networking and labor resources for managers. Landlords may benefit from knowing about these organizations as well since membership can indicate that one property management company or another is a better choice.

Meanwhile, property management certifications are credentials that prove mastery or experience in one area of the property management industry. Property managers should acquire these to make themselves attractive to clients. Landlords should know what certifications to look for so they can hire the right property management company for their needs.

Property Management Organizations

Property managers can join both national/international organizations and associations as well as local organizations. In many cases, joining a professional nationally or internationally recognized organization leads management companies to earn more money. It also provides them with valuable resources to help them manage their client properties successfully.

Below, we’ve broken down the nine most important property management organizations to consider joining. But don’t forget to look into local resources and associations to acquire clients more quickly or to take advantage of extra resources/assistance.

National Association of Realtors (NAR)

The NAR is the most popular and well-known trade organization, and it is the largest trade organization in the US, with over 1.4 million members. Members include property managers, salespeople, real estate agents, residential and commercial brokers, and others in the real estate industry.

Organization Membership

NAR membership is available to anyone in the real estate industry, and it’s relatively easy to sign up. You can join a local REALTOR Association (in which case you’ll browse through local and state associations using online directories).

Or you can obtain an international REALTOR membership. This is a better membership option if you hope to network or manage properties outside the US.

Key Benefits

NAR offers a variety of important benefits to those who join this organization. These include resources and educational opportunities, as well as advocacy and support for legal matters or legislative concerns in your local area.

Furthermore, NAR membership immediately gives you access to savings and special offers for insurance, marketing resources, car rentals, technology, and much more. Networking connections and opportunities are plentiful in this organization given its wide member base, enabling you to meet other professionals in the same industry.

How to Join

  • Join a local REALTOR association by browning YP.com or Dex
  • Pay membership dues (dependent on local association)

To become an International REALTOR, become a local REALTOR member first, then apply on nar.realtor.com.

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Building Owners & Managers Association (BOMA International)

BOMA was founded in 1907 and is one of the oldest property management organizations around. It’s an ideal organization to join for property owners and property managers due in part to its 18 international associates. It could be a perfect organization to join if you want to expand your property ownership or management services within and outside the US.

Organization Membership

BOMA currently has over 16,000 members of both real estate marketing and management professionals as well as building owners and developers. There are four membership tiers you can pursue:

  • Local Association membership, in which you’ll join as a federated member via one of 90 different local or regional chapters.
  • Member-at-large membership, which is reserved for property managers, commercial real estate professionals, and building owners who operate in areas without local chapters.
  • National associate membership, which is reserved for manufacturers, distributors, and suppliers in the commercial real estate industry.
  • International membership, which is reserved for property managers and commercial real estate professionals active in International Affiliate regions or countries.

Key Benefits

There are many benefits to joining BOMA. Joining this organization allows property managers to pursue different certifications and take professional development courses. BOMA further offers custom training programs for property management companies, as well as ample networking opportunities such as conferences, luncheons, and an informative monthly publication.

Most importantly, BOMA has the ability to influence local legislatures to accomplish goals for property managers and developers. Joining and donating to this organization could help you pursue your long-term business objectives.

How to Join

  • Join local BOMA association
  • Pay annual dues of $1,195
  • Automatically become a member of BOMA International

Institute of Real Estate Management (IREM)

IREM was founded in 1933 and now includes over 20,000 members. The purpose of this organization is to advance real estate management professionals and companies by supporting members throughout their careers. The organization offers collaboration, professional development, and comprehensive training opportunities.

Organization Membership

Membership in IREM is available in two forms: credentialed and non-credentialed membership.

Credentialed membership is available across four tiers for certified professionals:

  • Certified property manager
  • Accredited residential manager
  • Accredited commercial manager
  • Accredited management organization

Non-credentialed membership in IREM is also available in four tiers:

  • Associate membership, which is for industry professionals who aren’t interested in credentialing themselves with ITEM.
  • Academic membership, which is for professors who teach subjects related to property management.
  • Student membership, which is intended for full-time college students.
  • CPM candidate membership, which is for industry professionals who are trying to obtain CPM (certified property manager) status.

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Key Benefits

IREM credentialed membership comes with more benefits, so it’s a good idea to pursue it if you want to take full advantage of this organization. IREM’s benefits include access to management and educational resources, as well as major discounts on those resources. Furthermore, IREM connects property managers and industry professionals, helping you find the perfect labor force for your company.

How to Join

  • Enroll in any IREM property management certification program
  • Earn your certificate
  • Join IREM and pay dues of $100

Or you can join IREM as an associate, non-credentialed member. To do this:

  • Join IREM on the website
  • Pay a one-time fee of $225 (or less in some cases)

National Apartment Association (NAA)

The NAA is one of the most powerful organizations in the entire rental housing industry, representing over 81,000 member companies that collectively control nearly 10 million rental housing units around the globe. NAA further services over hundred 50 affiliate organizations or management companies.

It’s a great organization if your property management company mostly deals with apartment complexes or if you are a landlord whose portfolio is primarily or completely composed of apartments.

Organization Membership

NAA membership is straightforward and not composed of tiers like other organizations. Once you join the NAA, you’re a member of equal standing with everyone else, regardless of how long others have been a part of it.

Key Benefits

Joining the NAA provides you with access to operational and legal advocacy resources, as well as educational opportunities. These include:

  • An Open Door program, which provides you with discounts from retailers and management service providers.
  • Career development programs that are only available to NAA members.
  • Networking opportunities with management professionals, suppliers, and apartment home developers during annual conferences.
  • Access to the Legal Assistance program, which may assist with legal matters in the property management industry.

How to Join

  • Contact a state-affiliated NAA organization
  • Request a membership application
  • Submit completed application and required dues ($125 + extra contingent on the number of units you manage)

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National Association of Residential Property Managers (NARPM)

NARPM is a newer property management organization, as it was founded in 1988. Though it began with just 13 members, it now boasts a membership of over 5,000 strong. It focuses primarily on offering professional learning resources for property management companies plus associated employees.

Organization Membership

As a trade organization, NARPM offers services and membership levels for real estate managers, as well as brokers, real estate agents, and employees or lower personnel. You can join in the below-mentioned membership categories:

  • Professional membership, which is available to licensed residential property managers or real estate owners who have completed NARPM’s Code of Ethics training.
  • Associate membership, which is for licensed residential property owners or managers who haven’t completed the above training.
  • Support specialist membership, which is for the office staff of full NARPM members.
  • Affiliate membership, which is for companies that only operate in residential property management.

Key Benefits

NARPM’s primary benefit is the opportunity to earn certificates and designations that can improve the marketability and attractiveness of your property management company. Some of the most desirable certifications, such as RPM or MRM, are available through this organization.

However, NARPM offers additional incentives such as mentoring and discount programs, the option to attend the NARPM Annual Convention for networking with other property managers, conference participation invitations, and state events for further networking opportunities.

How to Join

  • Apply for membership/download and send in the application
  • Pay dues of $295 per year or less

National Property Management Association (NPMA)

NPMA is a learning-focused professional organization that offers classes and other educational resources to industry professionals in property management and real estate. Both online and campus-based classes are available, plus several in-demand certifications.

Organization Membership

NPMA offers individual membership options, which provide access to key membership features on the NPMA website and an automatic subscription to The Property Professional magazine. College students can also pursue a discounted individual membership, as can industry retirees.

Companies can join via group membership options, including:

  • Corporate memberships, with dues paid via employer or corporation funds.
  • Employee memberships, with dues paid with personal funds by several individuals who work for the same corporation or employer.
  • Student memberships, which are discounted. Dues are paid with personal funds.

Each of these membership types is further available as a higher “Silver” membership option, which provides extra benefits such as full voting rights in the organization.

Key Benefits

NPMA offers several certification opportunities, which enables employers to know that they’re hiring the best individuals for a job. Training seminars and classes to enhance management or employee performance are available both online and in person.

NPMA also provides access to an industry-related magazine, news updates, and the ability to vote on organizational decisions and new benefits. It’s an ideal organization to join for current and future members of the property management industry.

How to Join

  • Sign up for NPMA
  • Pay an annual fee between $25 and $115 per individual

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National Affordable Housing Management Association (NAHMA)

The NAHMA is an ideal organization for multi-family property managers, as well as homeowners who primarily operate and rent in the affordable housing sector. Its primary purpose is to provide discounted goods and services to both landlords and property managers in this industry niche. The organization was founded in 1990, so it is not as well known or populated as others.

Organization Membership

There are 20 regional affordable housing management associations or AHMAs, each of which operates as a distinct chapter of the NAHMA. You can join as a member by locating the chapter near your area or city.

Executive membership is for company leaders or executives. Associate membership is for company employees or new company owners. Affiliate membership is for vendors or suppliers associated with apartment property managers.

Key Benefits

NAHMA offers key benefits, such as a member directory, which can help you connect with other landlords or property managers in the area. It also maintains relationships with both local and federal government agencies, so it has some pull in local politics.

Furthermore, NAHMA offers professional education opportunities, publication access, and job board access so you can find worthwhile and credentialed talent for your property management company. Awards and sponsorships are handed out every year, which can help up-and-coming management companies earn some financial aid. Landlords can pay attention to these events to see which management companies are most worth their time.

How to Join

Onsite Property Management Association (OPMA)

OPMA is a niche property management association intended for onsite property managers who manage vacation rentals (at least 10 units or more) or short-term rentals to clients for 30 days or less. It’s also a good organization for suppliers in this industry niche. The organization was founded in 2014.

Organization Membership

Membership in OPMA is straightforward and basic. There are no membership tiers – once you join, you have access to the same resources and benefits as everyone else.

Key Benefits

OPMA’s benefits include dedicated sales training programs, which can help property managers earn clients or assist landlords who want to learn how to sell their properties to potential tenants. Members also gain access to a dedicated supplier directory, which can help when seeking labor for short-term or vacation rental properties.

The OPMA Executive Summit is for management professionals or suppliers in the onsite property management sector, which offers networking opportunities and attendance to speaker-led discussions for modern industry issues.

How to Join

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Vacation Rental Management Association (VRMA)

VRMA is another niche property management organization intended for vacation rental professionals. It was founded in 1985, and it offers a networking-focused list of benefits, as well as access to over 50 educational classes.

Organization Membership

Membership in VRMA is separated into four tiers:

  • Manager membership, which is intended for companies that offer rental management for at least five vacation properties.
  • Startup manager membership, intended for early-stage or startup full-service management companies with less than five properties.
  • Associate membership, intended for companies with very limited management or rental operations and services.
  • Vendor or supplier membership, intended for vendors in this sector.

Key Benefits

VRMA’s primary benefit is access to its many conferences, like the VRMA National Conference. It also offers buyer’s guides for landlords looking to pick up new properties, plus property listings to give yourself a leg up in this sector.

An online discussion forum, professional discounts, and conferences, reports, and publications mean VRMA provides a wealth of research and educational resources to help you make the best decisions for your portfolio or your property management company.

How to Join

  • Call VRMA at 1-202-367-1179 or email at vrma@vrma.org
  • Fill out the mailed application, mail it back
  • Pay annual dues of $1,075 or more (depending on membership level)

Property Management Certifications

Property management certifications are important credentials that property managers/company owners should pursue. These designate you as an expert in one field or another or demonstrate your professional experience in a specific area of property management.

Landlords may wish to look for property management companies/managers that have one or more certifications. For example, if you’re looking for a good manager for your apartment complex with 12 units, a property manager with Certified Property Manager (CPM) and Certified Apartment Manager (CAM) designations may be a better choice than a manager without any certifications.

Certified Property Manager (CPM)

Certified Property Manager is one of the most in-demand and highly respected credentials in the property management field. CPM designation shows that you’re highly skilled in the area of property management and a leader in the field. It’s good for both single-family and multi-family property managers.

It requires you to have managed at least 25 rental units before, as well as have two years of experience. Furthermore, you must have a license in real estate or show that your state doesn’t require you to have a real estate license to operate as a property manager.

How to Get It

  • Pay the $500 per year fee
  • Be in good standing with IREM or NAR
  • If acquiring through IREM, pass the one-year candidacy period (i.e., be a member for at least one year before applying)
  • Take 8 CPM courses
  • Pass the exam, which is two parts

Offered By

  • IREM, NAR

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Certified Property Management Associate (CPM Associate)

The Certified Property Management Associate designation is self-guided and is an ideal educational pursuit for those who want to learn about property management topics. It can be a good certificate to pursue if you want to join a property management company or start in the industry for the first time. However, once you have a management company, you’ll want to pursue other certifications to demonstrate your skills.

The CPM Associate certificate is a good credential to pursue if you plan on becoming a Certified Property Manager eventually, but want to bolster your resume in the meantime. It is offered by the same organizations, the NAR and IREM, as those that offer CPM certificates.

How to Get It

  • Complete 40 hours of educational requirements (based on state-specific rules)
  • Pass two exams

Offered By

  • IREM, NAR

Certified Property Management Representative

CPM Representative certification is the next step toward CPM designation. You must have a CPM Associate certification and complete additional educational requirements to earn this designation. It’s another stepping stone on your way to becoming a Certified Property Manager. Once more, it’s only worthwhile if you plan on earning a CPM designation eventually.

How to Get It

  • Complete 40 hours of educational requirements
  • Pass a final exam

Offered By

  • IREM, NAR

Property Administrator Certificate (PAC)

The Property Administrator Certificate is intended for newcomers to the commercial real estate industry or those who want to upgrade their skills. This BOMI designation offers critical information that facility or property managers need to maintain success with large-scale building systems or property management operations.

It’s a good way to add value to your portfolio or to improve the efficiency of your property management company. You’ll learn how to analyze and interpret complex financial statements and how to keep diverse, complex properties operational and attractive for future tenants.

How to Get It

  • Complete three required courses, all of which are online and self-paced
  • Pass the final exam

Offered By

  • BOMI

Property Management Financial Proficiency Certificate (PMFP)

BOMI also offers the Property Management Financial Proficiency Certificate, which is ideal if you want to accelerate your career. It shows that you know how to improve property management efficiency, make good investment decisions, and manage assets accordingly. It’s perfect for those who manage real estate assets of all sizes and complexities.

By completing all three courses included in this certificate program, students will know how to construct productive properties, improve efficiencies, and develop strategic investment plans on behalf of their clients.

How to Get It

  • Complete three courses
  • Achieve a 70% or higher grade on each course’s exam
  • Each course is online and self-paced, and students can complete all three courses in whatever order they desire

Offered By

  • BOMI

Facilities Management Certificate (FMC)

The Facilities Management Certificate offers an in-depth, comprehensive overview of the knowledge you need to run an efficient facility. It could be a wise certificate to pursue if you want to expand into commercial property management and ensure that your overseen facilities run efficiently.

The FMC certificate program provides important overviews of management tactics and strategies. It also teaches students how to maintain building systems and maximize operational efficiency. This may be a good certificate if you want to expand your career potential into other areas aside from residential real estate management.

How to Get It

  • Complete three online, self-paced courses
  • Pass each course’s final exam with a grade of 70% or higher

Offered By

  • BOMI

Building Systems Maintenance Certificate (SMC)

BOMI’s Building Systems Maintenance Certificate is an in-depth course that teaches you about important building principles like water treatment, efficient energy management, and more. In this way, it can help you improve or elevate your property management operation and enable you to save money and provide more value to your clients.

This course teaches you how to create productive and comfortable indoor environments by providing you with a new understanding of building systems like plumbing or HVAC systems. It could be a good choice if you want to (or currently) manage large buildings like apartment complexes with more than 10 units.

How to Get It

  • Complete three courses
  • Achieve a grade of 70% or higher on every course’s final exam

Offered By

  • BOMI

Real Property Administrator (RPA)

The Real Property Administrator designation is ideal for property managers who want to know how to operate commercial buildings successfully. This certificate program teaches you all about the diverse aspects of properly managing a large commercial building, such as maximizing net income, minimizing risks, and advertising commercial buildings for fast rentals.

Over the program’s course, you’ll learn topics like building design and operation, maintaining office buildings, and budgeting and accounting for commercial real estate properties. It also covers specific topics like how to review and select contract providers.

How to Get It

  • Complete eight courses in the program, one of which is an elective
  • Complete the Capstone Experience program
  • Pass the 100-question multiple-choice exam over two hours

Offered By

  • BOMI

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Facilities Management Administrator (FMA)

FMA designation teaches property managers key strategic skills they’ll use to create a productive work environment or handle tenant issues more easily. It covers topics such as property maintenance, daily operations, tenant comfort, and tenant safety. It’s an excellent certificate to improve your property management skills all around and mark your company as a more worthwhile choice for clients.

The FMA program teaches you to manage facilities in support of ways to meet overall financial objectives for your property management company and your clients. It’s also a good program for assistant property managers who may wish to start their own companies in the future.

How to Get It

  • Complete seven required courses, two of which are electives
  • Complete the Capstone Experience
  • Pass the 100-question multiple-choice exam

Offered By

  • BOMI

Accredited Residential Manager (ARM)

ARM certification shows that you are a resident expert in managing residential properties ranging from apartments to single-family homes to condominiums and everything in between. Acquiring this certificate proves your experience in risk management, resident relations and retention, and budgeting or leasing rental units.

It’s a fantastic credential to pursue if you want to attract clients to your property management company. ARM certification is also ideal for those who are in the early stages of their property management careers.

How to Get It

  • Complete two certification courses
  • Pass a 100-question ARM Certification Exam
  • Complete the ARM application and submit the $80 application fee

Offered By

  • IREM

IREM Accredited Commercial Manager (ACoM)

The Accredited Commercial Manager designation is perfect for those who want to complete high levels of property management training. It’s only available if you have CPM or CRM designations. It prepares professional property managers for commercial properties, such as shopping centers, restaurants, etc.

It’s not necessary for purely residential property management companies. But it could be a worthwhile certificate to pursue if you want to expand the types of properties you manage or, if you’re a landlord, when you are looking for a property manager you can rely on.

How to Get It

  • Complete two certification courses
  • Pass the 100-question ACoM Certification Exam
  • Download and complete the application and submit the $80 application fee

Offered By

  • IREM

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Certified Apartment Leasing Professional (CALP)

The CALP certification was formally called the National Apartment Leasing Professional certification. This credential is a perfect one to pursue if you plan to lease or market apartments or rental units for your clients as a property manager. The credential shows that you have experience leasing apartments successfully.

As a landlord, you should look for CALP certification in your property managers if you plan for them to fill empty units rather than do it yourself. If a property manager doesn’t have this certification, you may not be able to rely on them for consistent unit rentals.

How to Get It

  • Have six months of experience in the apartment rental industry
  • Complete the seven modules of the training program
  • Pass the final exam

Offered By

  • NAA

Certified Apartment Manager (CAM)

Certified Apartment Manager or CAM certification is perfect for property managers who mostly or exclusively deal with apartment rentals. This credential is available 100% online and proves your ability to successfully manage an apartment community. It may help landlords find you trustworthy enough to manage multiple apartment units simultaneously.

How to Get It

  • Have a minimum of 12 months of onsite apartment property management experience
  • Declare your candidacy
  • Meet exam standards within 12 months
  • Complete all CAM coursework (40 hours in total)
  • Pass the two-part exam

Offered By

  • NAA

Certified Apartment Association Manager (CAAM)

Certified Apartment Association Manager certification is related to CAM certification. However, it’s intended for those who are members of apartment associations such as the National Apartment Association.

CAAM certification can be worthwhile in conjunction with CAM certification, but it may be unnecessary depending on your local market. If competition is fierce in the area, or if there are many apartment property managers, earning both certifications could help your company stand out from other organizations.

How to Get It

  • Earn 40 hours of education requirements (based on individual state requirements)
  • Pass three exams to earn the CAAM certificate

Offered By

  • NAA

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Certified Apartment Portfolio Supervisor (CAPS)

The Certified Apartment Portfolio Supervisor designation helps you upgrade your property management skills and accelerate your career. It is a comprehensive program that covers topics such as how to recruit high-performing employees, how to perform tenant due diligence for your clients properly, and how to minimize legal risk and liability for yourself and your clients.

Courses are available at local or state affiliate organizations, not the National Apartment Association itself. If you have a bachelor’s or master’s degree in property management and real estate, you may earn your CAPS credential without having to take any of the program’s courses specifically. However, you must be a current Certified Property Manager and have over five years of experience as a portfolio supervisor for multiple real estate properties.

How to Get It

  • Have 24 months of employment as a multisite supervisor OR be an ARM, RAM, or CAM credential holder in good standing with the NAA
  • Complete the 40 hours of CAPS coursework
  • Pass the CAPS exam within six months of declaring your candidacy

Offered By

  • NAA

Certified Apartment Supplier (CAS)

The CAS designation can be acquired quickly and easily, and it’s often offered alongside the CAM or Certified Apartment Manager program. It’s a perfect choice for suppliers or vendors who work with your property management company. Or you can pursue this certificate yourself to better understand supply issues and topics within the residential property management industry.

It’s a worthwhile designation for new salespeople and veterans in the industry alike. The program can easily be attached to your CAM program for an extra certificate or bonus mark on your resume.

How to Get It

  • Complete four modules of the CAS training program
  • Complete the Supplier Success class
  • Pass the final exam

Offered By

  • NAA

Residential Management Professional (RMP)

RMP designation is very sought after by property managers since it demonstrates your skill and experience managing residential real estate properties, such as apartments, single-family homes, condos, and more. Furthermore, this is a valuable credential because it includes classes on professional and ethical standards according to the NARPM.

Therefore, many landlords look for this certification to seek out trustworthy property management companies, particularly if they need their property managers to handle sensitive tasks (such as screening tenants, depositing checks, etc.).

How to Get It

  • Manage over 100 units over a two-year timeframe
  • Complete three six-hour courses
  • Complete an additional elective 24 hours of NARPM-approved courses
  • Earn 200 elective points through NARPM service
  • Attend two NAPM conferences

Offered By

  • NARPM

Master Property Manager (MPM)

Master Property Manager or MPM designation is the next step after RPM certification. It is the highest level that a member can earn within NARPM, and it’s only available to those who have RPM certification. You must also have managed 500 units over the last five years to qualify.

Acquiring this certification allows you to mark your business as a Certified Residential Management Company or CRMC. That certification can help you attract high-value clients who have lots of units they need to manage professionally and successfully.

How to Get It

  • Be a licensed real estate agent for at least the last five years
  • Have RMP designation
  • Have managed 500 units over five years
  • Complete 24 hours of NARPM-approved courses
  • Earn 200 NARPM elective points
  • Attend two NARPM national conventions
  • Submit sealed letters of recommendation from three clients and two MPMs

Offered By

  • NARPM

Certified Residential Management Company (CRMC)

CRMC designation marks your company as experienced and skilled in property management and can draw new clients to your organization.

CRMC designation is only available if one of your employees has attained Master Property Manager certification. Once this is done, you can apply for CRMC designation. But you must pass an audit by NARPM, which occurs onsite at a property you manage and within three years of applying.

How to Get It

  • Have 500 unit years of experience (or manage 500 units within the last five years).
  • Have at least one employee with an MPM designation.
  • Apply for CRMC certification.
  • Pass the onsite audit by the NARPM within three years of applying for CRMC certification.

Offered By

  • NARPM

Certified Professional Property Specialist (CPPS)

CPPS Designation is an intermediate certification intended for candidates who already have a few years of experience in the property management industry. It is an effective way to show that your property management company is sufficiently skilled for new clients and it can help you stand apart from competing organizations.

Your CPPS credential is valid for five years after earning it. After that, you’ll need to re-validate your credential by taking a few continuing education classes.

How to Get It

  • Complete the online application form
  • Submit a work experience form
  • Study for the CPPA exam
  • Submit the application and exam fee of $360-$435
  • Purchase and pass the exam. Failed exams may be retaken after 30 days

Offered By

  • NPMA

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Certified Professional Property Administrator (CPPA)

Once you earn CPPS certification, you can pursue a Certified Professional Property Administrator certification to further improve your standing in the NPMA and your local property management industry. This further shows that you have a good amount of experience in the property management industry.

Furthermore, candidates must demonstrate that they have property management or property asset work experience in at least seven functional areas. Landlords may look for CPPA designation in property managers they hire to ensure that their managers know how to handle all aspects of running a complex, multi-tenant property. Note that you must renew your CPPA designation every five years, just like the CPPS designation.

How to Get It

  • Have three years of experience in the industry
  • Have active CPPS designation
  • Submit the application and exam fee of $360-$435
  • Complete the exam, which may be in person or online

Offered By

  • NPMA

Certified Professional Property Manager (CPPM)

The CPPM designation is the final and advanced property management certificate from the NPMA. You must have a CPPA designation in order to qualify. It shows comprehensive knowledge of the professional standards in the property management industry. It also shows that a property manager who holds this certificate has technical competence in all aspects of property management.

NPMA certification may lead to earning more money or national and professional recognition. Landlords know that NPMA certification indicates a property management company is well worth its fee.

How to Get It

  • Have active CPPS designation
  • Complete a CPPM application
  • Submit a work experience summary form
  • Have at least six years of property management work experience in seven functional areas
  • Have at least four years of managerial experience
  • Submit the application and exam fee of $250-$325
  • Pass the final exam

Offered By

  • NPMA

Certified Residential Manager (CRM)

The CRM designation is intended for residential, registered property managers who oversee several units in residential buildings like Burma complexes or single-family homes. Each CRM certificate is state-specific, meaning you must re-certify if you move to another state.

That said, it’s a very high-level, in-demand form of property management training, and it’s ideal if you want your company to be noteworthy among potential clients. It prepares professionals for many different property management positions ranging from middle-level managers to full executives.

How to Get It

  • Pass 40 hours of state-approved real estate classes
  • Pass three exams

Offered By

  • IREM

Certified Apartment Owner Manager (CAOM)

CAOM designation is one of the highest levels of certification available to apartment building managers or property owners. It’s self-guided and includes training modules from approved association education providers, usually local property management associations in your state.

It’s a good certificate for landlords who both own and manage their apartment buildings. For example, if you own a single apartment building with between five and 10 units, this certification may help you attract quality tenants. CAOM certification will prove that you know how to manage such a property successfully and safely.

How to Get It

  • Pass two exams
  • Complete 40 hours of continuing education credits to earn a state-specific CAOM certification

Offered By

  • NPMA

IREM Accredited Management Organization (AMO)

AMO certification was first introduced in 1945 and is only held by 560 firms. It’s an ideal certificate to pursue if you run a large property management company and are looking to sway future investors or clients to your side. Benefits include member pricing for employees on related IREM courses. Landlords should look for AMO certification if they are seeking out a highly skilled organization to manage or oversee multiple high-value or commercial properties.

It’s a good certificate if you want to raise your profile or attractiveness to potential clients. It’s also a worthwhile choice for real estate managers. Only individuals designated as certified property managers by IREM can take the courses necessary to earn the AMO designation.

How to Get It

  • Choose a CPM in a leadership role in your company to complete certification courses.
  • Submit the AMO application.
  • Become accredited and recognized + gain the ability to use the AMO accreditation in your business activities.

Offered By

  • IREM

Certified Support Specialist (CSS)

The Certified Support Specialist designation is a good credential for professionals who work in organizations like property management companies. CSS designation is an attractive qualifier to look for as a property manager if you require a new employee to handle an increased workload. Or you can pursue the CSS designation independently if you want to raise your value at your employing organization.

How to Get It

  • Take four educational courses
  • Take optional specialization courses
  • Pass the final exam

Offered By

  • NARPM

Certificate for Apartment Maintenance Technicians (CAMT)

CAMT designation is a good certificate to pursue as a maintenance specialist or employee for a property management company. Because maintenance expenses can be large but controllable budget elements for a management company, it’s a good certificate to mandate for your employees as a property manager.

The CAMT certificate requires completing several courses that provide employees with the maintenance knowledge they need to succeed in this field. Acquiring this certificate to make you a more attractive hire for property management companies. As a property manager, it can show clients that your workforce is certified and skilled, so they can be trusted with maintenance tasks.

How to Get It

  • Get one year of onsite maintenance experience for a property management company
  • Complete six modules of the CAMT training program
  • Pass the final exam

Offered By

  • NAA