Though most people think of landlords as running apartment complexes or duplexes, countless landlords rent out single-family homes. These types of rentals come with their own unique benefits—and also, their own challenges, from costly repairs to regulatory and financial differences.
Luckily for these kinds of landlords, there’s a property management software that can help: Propertyware. This program is designed specifically to assist landlords of single-family homes. Read up on this Propertyware review to determine if it’s right for you.
We’re here to explore the pros and cons of Propertyware, its features, and some of its best (and worst) use cases. Keep reading to decide whether you want to try Propertyware or review other software options.
What is Propertyware?
Founded in 2001, Propertyware is one of the oldest and most popular rental property management software solutions. The cloud-based program addresses many of the pain points of being a landlord, offering everything from rent collection to financial tracking.
As we mentioned, Propertyware’s primary focus is on single-family homes. The program offers strong customization options, allowing landlords to adjust their accounts to fit the size and needs of their rental portfolios and scale up as their portfolios grow.
Of course, though, Propertyware also has its downsides, just like any other rental management software. We’ll take a look at some of Propertyware’s tools so you can see where it excels and where it might fall a little short.
Reviewing Propertyware’s Features
Propertyware provides a suite of tools to help landlords manage their rental properties. Here’s how the program’s features work for property owners:
Rental Advertising
Propertyware’s rental advertising feature allows landlords to list vacant rental properties, reducing downtime between tenants. Listings syndicate automatically across multiple websites, including Zumper, Zillow, and Trulia, so you don’t have to juggle different account logins for various platforms.
Propertyware automatically configures listings for easy viewing across mobile web browsers and apps, enabling greater visibility. Landlords can also easily update property listings as needed, and as any landlord knows, those little tweaks can help you find your next renter fast.
All in all, Propertyware’s rental advertising feature is a powerful part of its toolbox. However, you may notice that the user interface appears a little outdated, which reflects a common complaint across all of Propertyware’s pages and tools.
Rental Applications
Propertyware simplifies rental applications, improving your applicant pool and reducing the risk of lost leads. As with most property management software, tenants can apply to rent directly from property listings. Plus, Propertyware’s additional perks can make the process smoother.
First, you can waitlist interested applicants if you receive multiple strong applications for your property. Landlords can also follow up on and assist with incomplete applications, so you don’t miss out on your next great tenant.
On the applicant’s side, the ability to save and finish applications later encourages them to work on multiple applications at once. Propertyware also offers e-signatures and online document storage so that you can keep all your applications in one place.
Tenant Screening
Though most property management software offers tenant screening services, Propertyware takes it to a whole new level. Propertyware uses AI to assist with background checks, analyzing the information that tenants provide to conduct risk assessment and provide actionable suggestions to landlords.
During the credit history part of the screening, Propertyware uses an AI-powered scoring engine to determine a tenant’s ability and willingness to pay. Beyond the technical bells and whistles, landlords can also customize their screening criteria to find the best possible tenant.
Most landlords agree that Propertyware produces accurate screening reports. However, some users report that it’s easy for tenants to make mistakes and difficult to correct them, since Propertyware’s customer service isn’t exceptionally reliable.
Lease Agreement Generation
When it’s time to sign a new lease, landlords can both create and sign agreements on Propertyware. You can upload an existing contract or create a new one using Propertyware’s standard lease templates, which include fields like personal information and addresses.
Landlords can customize these forms to a certain extent, but otherwise, Propertyware’s leasing feature is basic. The program doesn’t offer state-specific lease forms, so you’ll need to check with a local attorney about landlord-tenant laws in your area.
Naturally, this will be a significant drawback for landlords seeking a one-stop leasing solution. Additionally, tenants and landlords must first complete a Lease Form to generate the lease agreement, adding an extra step to the process.
Maintenance Coordination
Propertyware offers fully integrated maintenance coordination, allowing landlords to receive maintenance requests, track repair status, handle work orders, and more in one place. This feature enables landlords to handle one of the most physical aspects of rental property management remotely.
Many landlords report that the maintenance portal is easy for tenants to use, streamlining the repair process. Propertyware also offers a 24/7 maintenance contact center to respond to tenants’ requests, though this feature costs landlords extra.
Overall, maintenance coordination is one area where Propertyware truly shines. There are plenty of customization options and other easy ways for landlords to stay up to date on their properties’ maintenance needs, such as by creating custom work orders for routine tasks.
Rent Collection
In the digital age, accepting online rent payments is a crucial part of being a landlord. Propertyware allows tenants to pay rent through the tenant portal, increasing convenience and reducing the likelihood of late rent payments.
Tenants can pay rent through Propertyware using ACH direct deposit, credit, or debit cards. Tenants can even securely pay rent by check or in cash, providing valuable flexibility and autonomy in the payment process.
However, landlords report that payment processing can be slow. Though payments typically deposit within 2 to 3 days, some landlords say they’ve had to wait 5 to 7 days, which may cause extra stress for anyone who needs to receive rent quickly.
Accounting & Bookkeeping
Propertyware offers particularly advanced features for accounting and bookkeeping. Landlords have access to a wide range of options and customization, including automatic payment tracking, budget management, the ability to add multiple bank accounts to Propertyware finances, and more.
Through Propertyware, you can generate unlimited custom reports and integrate with QuickBooks for easy sharing with other team members or tax professionals. You can also customize your accounting systems to use cash or accrual accounting, a feature rarely available in property management software.
Suffice to say, financial tracking is one of Propertyware’s standout features. If you prioritize accounting and bookkeeping as a landlord, you might find that Propertyware delivers plenty of bang for your buck (though we’ll explore pricing in detail shortly).
Mobile App/Compatibility
Does Propertyware have a dedicated mobile app? Well… sort of. Propertyware offers a mobile app compatible with iPhones and Androids, but it’s solely for maintenance and doesn’t include features like rent collection or leasing.
Instead, Propertyware’s app lets you handle invoicing, work orders, and property inspections right from your phone. It’s worth noting, however, that many landlords say the user interface isn’t very intuitive, and users often report frustrating bugs and glitches.
Once again, this goes back to Propertyware being somewhat dated compared to other management software. Though you can technically use Propertyware’s features on a mobile browser, the program does operate better on a computer, so true, on-the-go management is lacking here.
Propertyware Pricing
Propertyware offers three different pricing tiers, starting from $1 per unit per month—but you do have to meet their minimum monthly charge. Here’s how it breaks down:
Basic: $1 per unit per month ($250 monthly minimum, plus implementation fee of twice your monthly subscription price)
- Customization and report options for a global base
- Rental property advertising
- Owner and tenant user portals
- Tenant screenings
- Maintenance coordination and tracking
- Online rent collection and payments
- Accounting and bookkeeping
- Unlimited customer support, document storage, and online training
Plus: $1.50 per unit per month ($350 minimum monthly fee, plus an implementation fee equal to twice your monthly subscription price). Includes everything in Basic, as well as:
- Two-way text messages with tenants
- e-signature capabilities
- Property inspections
Premium: $2 per unit per month ($450 minimum monthly fee, plus an implementation fee equal to twice your monthly subscription price). Includes everything in Basic and Plus, as well as:
- Property maintenance projects
- Vendor portals
While Propertyware might appear budget-friendly at first glance, a closer look at the minimum charges shows otherwise. For comparison, here’s how much similar software costs:
- TurboTenant: Starts free; paid plans from $12.42 per month
- Avail: Starts free; paid plans from $9 per unit per month
- RentRedi: From $5 per month
- Hemlane: Starts free; paid plans from $30 per month
- TenantCloud: From $16.50 per month
Pricing for Premium Add-On Features
In addition to the above membership tiers, Propertyware offers some features as add-ons. You’ll need to fork over more money if you want:
Leasing contact center: Records and tracks calls and emails with professional leasing agents—costs $2.85 per unit per month, with a $300 setup fee.
Maintenance contact center: An around-the-clock service for tenants to speak with about property maintenance and emergencies. Costs $1.10 per unit per month, with a $300 setup fee.
Professional websites: Modern, professionally designed custom websites for your rental properties that integrate with Propertyware. Costs $99 per month, with setup fees starting at $500.
AssetProtect: A liability rental insurance program to protect your rentals from accidental damage caused by tenants. Costs $12 per policy per month.
As you might imagine, these add-ons can get expensive quickly, particularly for landlords who are mostly or entirely hands-off. So, Propertyware certainly isn’t the most cost-efficient option.
Who Propertyware is for
With the above factors in mind, Propertyware will typically be more useful for certain landlords and property managers than others. Here’s who will benefit the most:
- Landlords who have an extensive portfolio of more than 250 homes
- Landlords who need extensive customization options
- Tech-savvy landlords
Since Propertyware charges a $250 minimum subscription on a per-unit basis, it’s only cost-effective for landlords with at least that many units. And since Propertyware offers extensive customization options, the price may be worthwhile for landlords with more complex property management workflows.
Who Propertyware isn’t for
Given Propertyware’s unique pros and cons, many landlords and property managers won’t get much use out of the software. Here’s who will benefit the least:
- Landlords with small portfolios
- Budget-focused landlords
- Landlords who require fast payment processing
- Landlords who want an intuitive user interface
Since Propertyware’s user interface is relatively outdated, landlords who struggle with technology may face a steep learning curve. Plus, landlords on a tight budget or who run only a few rentals are likely to be unable to offset Propertyware’s costs.
Is Propertyware for you?
Now that we’ve run through Propertyware’s features and pricing, you probably have a better idea of whether this software will be right for you. If you’re interested in signing up for Propertyware, you can give it a try today.
Propertyware offers a limited-access, 14-day trial for landlords to try out many of its features before signing up for a paid plan. And, if you want to automate certain parts of landlording, you’ll also need to pay for some add-ons.
However, if you’ve decided that Propertyware isn’t right for you, you can choose from plenty of other options. Check out our reviews of software like TurboTenant, RentRedi, and TenantCloud to find the program that best suits your property management needs.
FAQs: 2025 Propertyware Review
Is Propertyware legit?
Yes, Propertyware is a legitimate property management software that was launched in 2001. It’s one of the oldest property management software programs and offers tools such as online rent collection, property maintenance tracking, and more to streamline rental management.
Does Propertyware do a hard credit check?
No, Propertyware does not do a hard credit check. Instead, Propertyware conducts a soft credit pull using Equifax. Doing so does not negatively impact a tenant’s credit score, but still provides essential financial information to help landlords assess potential renters.
Does Propertyware have a free version?
No, Propertyware does not offer a free version. Users can sign up for a 14-day free trial, which provides limited access to Propertyware’s features. Propertyware memberships start at $250 per month, with an additional setup fee equal to twice the monthly subscription cost.