How to Report a Landlord in New York for Unsafe Living Conditions

How to Report a Landlord in New York for Unsafe Living Conditions

Last Updated: June 6, 2023

If a rental property in New York fails to meet legally required health and safety standards, tenants have the right to report their landlord to local public officials who may choose to follow up, inspect the property and cite the landlord for such violations.

What Are Considered Unsafe Living Conditions in New York?

In New York, living conditions are unsafe when there are any substantial threats to health and safety on the property. In particular, rental properties must have safe and working:

  • Plumbing.
  • Heating (in winter).
  • Hot and cold water.
  • Garbage containers and removal.
  • Smoke alarms.
  • Common areas.

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What Should Tenants Do Before Reporting a Violation in New York?

In most cases, before reporting a violation, a tenant in New York must notify the landlord in writing about the issue and ask him to fix it within a reasonable time. If there isn’t a reason for a particular timeline, 30 days will be reasonable for most non-emergency situations.

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How Can Tenants Report a Violation in New York?

Tenants in New York should report violations to the local office or officers responsible for housing code enforcement. The exact process depends on municipality.

Location Organization Contact
New York City NYC 311 Portal Online Form
Hempstead Town Building Department Online Form
Brookhaven Resident Contact Center N/A

After receiving a complaint, an inspecting officer might contact the tenant for more information. Then the officer will usually inspect the property and cite the landlord for any code violations.

How Can a Tenant Report a Health or Safety Violation in New York City?

A tenant in New York City can report a health or safety violation by calling (212) 639-9675 or using the online form provided by NYC 311. Select a complaint type (many will be under “Apartment Maintenance Violation”), then enter location, select complaint details and submit personal information.

How Can a Tenant Report a Health or Safety Violation in Hempstead Town?

A tenant in Hempstead Town can report a health or safety violation by calling (516) 538-8500 or by using the town’s helpline online form. Enter contact information and topic (address to the attention of the Building Department), then describe the issue, attach supporting documentation, and submit.

How Can a Tenant Report a Health or Safety Violation in Brookhaven?

A tenant in Brookhaven can report a health or safety violation by calling the Resident Contact Center at (631) 451-8696. Be prepared to provide contact information as well as a description and location of the issue in question.

What Could Happen to a Landlord After a Complaint Is Made in New York?

After a tenant complains about property conditions in New York, an officer may inspect for violations. If cited violations aren’t repaired, the landlord could be fined and the local government might condemn the property. Substantial code violations also provide evidence that the landlord is breaching the warranty of habitability.

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